Client business need
Unlimited Rewards® is loyalty program for travel professionals in the U.S. and Canada where they can earn dollar rewards for booking Avis, Budget and Hilton.
Avis, Unlimited Rewards was looking for a migration from existing vendor and wanted a refresh website to enable business initiatives, improving site performance, enhancing security, boosting user engagement such as promotions and trigger campaigns.
Points at Work solution
1. Enhanced Data Processing and Reporting
PAW focused on achieving more efficient file processing and ensuring the prompt delivery of data reports. This will empower with faster insights, better decision-making capabilities, and streamlined operations for the rewards program.
2. Refresh and Business Enablement Website
PAW provided a Comprehensive website refreshed/Designed to:
- Enable New Business Initiatives: The new platform will provide the foundation for launching future strategic programs and offerings.
- Improve Site Performance: PAW aims to deliver a faster, more responsive website, significantly enhancing the user experience.
- Enhance Security: Robust security measures will be a top priority, safeguarding user data and maintaining trust.
- Boost User Engagement: The refreshed site will allow to implement dynamic engagement strategies, including:
- Targeted Promotions: Delivering personalized offers and incentives to members.
- Trigger Campaigns: Automating communications based on member behavior to drive loyalty and participation.
Results
This new integrated approach will improve operational efficiency, and provide a superior, more engaging experience for Avis Unlimited Rewards members.
