The right message at the right time
Engage your people.
Keep employees informed and motivated with timely, branded communications from onboarding to milestone recognition.
Motivate your channels.
Drive performance across partners, dealers, or resellers with targeted campaigns that highlight progress, rewards, and results.
Measure your impact.
Track engagement and conversions in real time with campaign-level reporting and performance dashboards that prove ROI.
Marketing & Campaigns
Our built-in communications engine supports personalized, automated campaigns to keep your members engaged across every touchpoint.
Planning & Strategy
We design communications strategies that align to your program goals from onboarding flows, milestone campaigns, and behavior-based journeys. Smart segmentation ensures the right message reaches the right audience at the right time.
Copy & Design
Our team delivers brand-aligned creative from compelling copy to polished, mobile-responsive templates. Everything is built to reflect your tone of voice and designed to drive action.
Execution & Automation
We handle the setup and scheduling of your campaigns, leveraging automation to scale your efforts without extra lift.
Campaign Analytics
Track open rates, click-throughs, redemptions, and more with campaign level and channel specific insights, giving you the insight to continuously optimize
Automated and flexible plans to match your growth stage
All packages come with:
End to end campaign management & planning.
Content & design.
Campaign build segmentation, journey, testing & execution.
Ongoing campaign and journey monitoring and oversight.
What’s included:
- Basic event-triggered: welcome, redemption, inactivity.
- Prebuilt Email/SMS templates with fixed layouts and messaging.
- Up to 3 automated emails/SMS.
What’s included:
- Standard event-triggered: welcome, redemption, inactivity, birthday, anniversary.
- Customized Email/SMS templates.
- Up to 6 automated emails/SMS.
What’s included:
- Includes Engage + behavior-based journeys: churn risk, growth triggers
- A/B testing, personalized content, and fully customized templates.
- Up to 10 automated emails/SMS.
Need more? Add-ons and custom options available.
Branding & Websites
We help you build a brand your audience will remember. From visual identity and a strong brand voice, we create experiences that are built for engagement.
Loyalty brand and identity – logos, typefaces and guidelines to make your brand instantly recognizable.
Websites – responsive websites designed and built for you.
Copywriting services – strategic writing tailored for every platform.
Digital and print assets – eye-catching flyers, banners, and marketing materials that drive action.
Analytics
Insights to help you see what’s working, where to optimize and how to drive better results. Data can be exported or integrated with your own BI tools and you can choose the level of insights that works for you.
Spend and Earn
Discover how customer spending behavior shapes loyalty. Our analytics engine tracks every transaction and reveals the behaviors behind the numbers.
Engagement and retention
Go beyond transactions. Engagement analytics reveal how customers are interacting with your program—and where opportunities lie over the customer journey.
Redemptions
Our redemption analytics uncover what your customers value most and how rewards impact future engagement.
Improved campaign performance and personalization
Use data to deliver the right offer, to the right customer, at the right time. Our personalization capability is powered by deep analytics and customer intelligence.
Boost your marketing campaigns with data insight
All packages come with:
Core campaign and program insights.
Data management.
Expandable to include customized reports, customer insights and decisioning.
Ongoing campaign and journey monitoring and oversight.
What’s included:
- Executive dashboard on scheme and campaign performance.
- Core campaign engagement insights.
- Data environment set up to manage scheme and campaign data.
What’s included:
- Up to 3 additional, customizable dashboards.
- Base level segmentation including, recency, frequency, value, customer journey and cohort insight.
What’s included:
- All Engage features.
- A/B test design and implementation.
- Behavioral models for churn and upsell campaigns.
- Deep segmentation to underpin personalization of creative, content and offers.
Need more? Add-ons and custom options available.
Ready to engage, motivate and measure smarter?
Let’s talk about how our marketing and analytics support can drive your program’s performance.
